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RESOLVED! Please close
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Author Topic: RESOLVED! Please close  (Read 1053 times)
Advibes
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Aug 24, 2010 11:46 am

Final outcome, thank you Mr P for your automatic problem solving! I am thankful you were able to fix it for us and knew what the problem was right away. We managed to also get the other site back online that was missing all because of what you told us. Thank you very much!

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Host was contacted again, a requested ping test was done (thanks to a very knowledgeable friend that said it would be best to request one) the nameservers were changed final result now more than 12 hours later I am happy to say my site is still showing both online and in the cpanel.  Finish up some final details and Pre Launch!   

In my haste I did not look at the files, they are empty. I cannot ad any banners to the site or make any adjustments but it is showing up now online that is the good part. Now to find out where the files are hidden at.  frusty 




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I own this site I ordered the domain in May on my Baby Bro's birthday.  I ordered and paid for a nice MRV Script with a design from John which was very nice I had no complaints about it, I ordered extras from someone else for it and cannot put them on because the site vanished and I still do not have any access again with the design layout or script.

It was installed on the server it kept disappearing then reappeared now gone completely again when I look in cpanel it is gone vanished. How can the setttings be there and correct but my site is vanished?  Why not all of the rest of them?

I am tired I just want my site and do not know what to do anymore. I don't want a problem I don't want what the host offered my Partner (an SDR for $20) I did not lose this site or delete it from cpanel, someone in hosting is messing around or the server is bad - it has to be since my partner says it is NOT haunted like I call it.

Why do I need to spend more money for something I spent for already to get what I wanted and I should have so now I am really frustrated about this and would like to understand why this happens and only to this site why not any of the other sites on the reseller account?  It does not make any sense at all, I can't even get a backup of it to put it somewhere else or I would just to have it functional since I have had offers to move it so it would be online.     

This is the correct information:
Domain Name: rjclicks.info

Expiration Date: 2011-05-24 18:14:31
Creation Date: 2010-05-24 18:14:31
Last Update Date: 2010-07-23 20:36:55

Name Servers:
    ns12.ryleejames.com
    ns11.ryleejames.com

« Last Edit: Aug 29, 2010 11:19 pm by Advibes » Logged

All of our scripts come from: http://www.maderitescripts.com  Come and visit: http://advibes.info  http://tinkerbellptc.info  http://cashventureptc.info  Hosted at: http://www.maderitehosting.com not one missing site to date!
SnoorkAdvertiser
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Reply #1: Aug 24, 2010 12:04 pm

I'm sorry to hear about your experience with your hosting company.

It seems like there may be something with your hosting company since you mentioned your file disappear from your cPanel and you are unable to access your site or even login to cPanel.

Have you tried getting in touch with your hosting company and getting some answers?

If you are not satisfied with your current hosting service, it may be time to look for a new hosting provider.
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Reply #2: Aug 24, 2010 12:11 pm

Mr Partner has and she is happy with Russ overall. She thinks it is lost in the server moves there were a few in the past month. Still no excuse that only one site is affected and lost. So I am trying to be fair and find out is it the hosting or is it possibly something else? I am unhappy since this is my site my initials and the first one I was able to pick exactly what I wanted on it and it was done for me which made it special for me.
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All of our scripts come from: http://www.maderitescripts.com  Come and visit: http://advibes.info  http://tinkerbellptc.info  http://cashventureptc.info  Hosted at: http://www.maderitehosting.com not one missing site to date!
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Reply #3: Aug 24, 2010 12:16 pm

Wish you best of luck on resolving your problem and keep us updated how the situation progresses.
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Reply #4: Aug 27, 2010 03:54 pm

I had this happen when I moved my script files to another folder in html so I was thinking I had lost the files but later I kept searching in file manager and could not find but strangely even later in the day they had reappeard no idea
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