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need help with contact us in aurora
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Author Topic: need help with contact us in aurora  (Read 1189 times)
yasirraza
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Aug 22, 2010 10:14 am

I started my first ptc few days ago and i have noticed that contact us system is not working i tried to contact myself and haven't got any message and one of my members also contacted me but i did not received any email so can anyone please tell me the settings. 
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LuckyStarsSites
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Reply #1: Aug 22, 2010 10:22 am

could you tell us what site you are having problems with?
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yasirraza
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Reply #2: Aug 22, 2010 10:27 am

could you tell us what site you are having problems with?
its photoptc.info and its owned by me the problem is the contact system is not working,i know there need to do some settings in admin panel but don't know how to do it.
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LuckyStarsSites
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Reply #3: Aug 22, 2010 10:31 am

Okay so make sure you have your email details in the settings>site settings and in email settings
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yasirraza
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Reply #4: Aug 22, 2010 10:57 am

no i haven't made any settings in this section coz i don't what to write in there
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ajitelev
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Reply #5: Aug 22, 2010 11:12 am

So if you dont correct your setting then  how will contact ous tab will work.
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yasirraza
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Reply #6: Aug 22, 2010 11:15 am

So if you dont correct your setting then  how will contact ous tab will work.

yes because i don't know the settings if you know can you please pm me
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LuckyStarsSites
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Reply #7: Aug 22, 2010 11:21 am

okay not sure why you are confused with what settings to put in:

settings>site settings >site settings

put your email address in : Admin Email Address:

settings > site settings > email settings

From Name:     site name here
From Address:     your email address here
Mail Method: use sendmail

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yasirraza
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Reply #8: Aug 22, 2010 11:31 am

okay not sure why you are confused with what settings to put in:

settings>site settings >site settings

put your email address in : Admin Email Address:

settings > site settings > email settings

From Name:     site name here
From Address:     your email address here
Mail Method: use sendmail


thank you very much problem is solved now thumbs up and you can close this thread.
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LuckyStarsSites
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Reply #9: Aug 22, 2010 11:33 am

you're welcome, I'll leave it open as others may have the same questions in the future Smiley
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