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ptc evolution script users not getting activation email
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Author Topic: ptc evolution script users not getting activation email  (Read 1152 times)
crblindis2
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Apr 02, 2018 12:44 PM

I own a ptc evolution script Over past few days new members not getting an activation email
so new users unable to register a new account. Any ideas where to start checking?
Had this site for 9 years and never had this problem before. I can still send and receive emails
so really cant figure out what has gone wrong??
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PokemonClix
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Reply #1: Apr 02, 2018 01:44 PM

Ask hosting provider.
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crblindis2
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Reply #2: Apr 02, 2018 02:41 PM

I asked my hosting provider Bluehost they responded:

Third party script support is outside our general scope of support, so I would not be able to help you with this.
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KinderClans
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Reply #3: Apr 02, 2018 03:59 PM

Disable activation email and enable "anti multi ip login/registration".
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crblindis2
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Reply #4: Apr 02, 2018 06:12 PM

Disable activation email and enable "anti multi ip login/registration".

No. I need the activation mail sent for security reasons. So far still have no ideas as to
what has caused the issue and no ideas on how to fix the issue.
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crblindis2
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Reply #5: Apr 02, 2018 06:45 PM

A new member has just joined and activated his account so problem may have righted itself.
Strange, I'll keep you guys posted and see if I get any new successful registrations.
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crblindis2
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Reply #6: Apr 07, 2018 05:50 AM

looks like the registrations are all working now.  no idea
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Gergo
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Reply #7: Apr 10, 2018 04:50 AM

looks like the registrations are all working now.  no idea

Sounds nice! Is it still working? Smiley
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