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eMoneySpace » EMS » Forum Rules, FAQ and Announcements » Sorry for the data loss and downtimes

Sorry for the data loss and downtimes
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Mak
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Jul 09, 2017 11:42 AM
Hello to our community members!
I am very sorry to say that our database was crashed and techs were unable to restore it. Snoork restored database on the last backup they had. Also to let you know few days ago Snoork upgraded us on a new server and ever since they moved us we started having downtimes. Seems like they have fixed the downtimes now and forum looks fast and steady, but If we face the downtimes again then we will ask them to move us on the previous servers.

If anyone finds any glitch other than the posts, messages and data loss which is unrecoverable now, please report it so that we can fix it.
In the end again we are very sorry for the posts, messages and data loss and also for the downtimes.

The advertisers who are having running ad campaigns! I will add some extra days just to compensate them.

Expect a bit of turbulence as techs are still fine tuning everything.
EMS Team
« Last Edit: Jul 09, 2017 12:07 PM by Mak » Logged
donatien
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Reply #1: Jul 09, 2017 12:13 PM
Ok Mak we can handle the turbulences
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Reply #2: Jul 09, 2017 01:50 PM
I got scared for a second that someone deleted my messages Tongue

Thanks Mak for the update  Smiley
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tpramar
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Reply #3: Jul 11, 2017 06:46 AM
Thanks for the update.
I was shocked to see my posts and PMs disappeared and I was about to PM you.
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Vegas58
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Reply #4: Jul 15, 2017 06:01 AM
Problem still exists, many times a day I have problems with EMS!!



When will this problem be solved??
Thanks for an answer!
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Mak
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Reply #5: Jul 15, 2017 06:14 AM
Quote from: Vegas58 on Jul 15, 2017 06:01 AM
Problem still exists, many times a day I have problems with EMS!!
When will this problem be solved??
Thanks for an answer!

We are trying our best to get it fixed as soon as possible. Cant exactly say the time frame.
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Vegas58
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Reply #6: Jul 15, 2017 06:27 AM
Thanks for the fast answer! thumbs up
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Reply #7: Jul 27, 2017 03:04 AM
Still daily problems!! Sad

Table 'smf_sessions' is marked as crashed and should be repaired
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Mak
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Reply #8: Jul 27, 2017 03:05 AM
Fixed.
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cngohar
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Reply #9: Jul 30, 2017 11:20 PM
site was down again today on my site.....
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Mak
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Reply #10: Jul 31, 2017 03:32 AM
We are already intouch with our host and finally they are moving us on a powerful server. This might still take a few days. Please bear with us until it is done.
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demonicsheikh
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I am on work leave Amigos.... Leave a PM

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Reply #11: Aug 03, 2017 11:24 AM
Quote from: Mak on Jul 31, 2017 03:32 AM
We are already intouch with our host and finally they are moving us on a powerful server. This might still take a few days. Please bear with us until it is done.

It's ok mal. We are with you thumbs up
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