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Payza Account Status Temporary Hold (SOLVED)
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Author Topic: Payza Account Status Temporary Hold (SOLVED)  (Read 3727 times)
AsaadSoft
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« on: December 19, 2012, 04:19:45 PM »

Update: 29/12/2012
Both accounts are back active again clap clap



Quote
two days ago i got surprised when i logged to payza and see that they blocked my accounts frusty

this is a screenshot of one of them:




and after i contacted them:




they didn't clarify why they did that to my accounts
and the one who is replying me doesn't answer any of my questions Angry

I hope there is someone from their support can help here
 Sad Sad Sad

« Last Edit: December 28, 2012, 06:27:11 PM by AsaadSoft » Logged

jjohnson777
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« Reply #1 on: December 19, 2012, 04:28:45 PM »

You must of ignored the emails they sent (understandable so many fake emails going around).  I did not as the one I got had bank account numbers so had to be from Payza.  So far they asked me and Northowl send documents.  Once do should be ok.
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luxbux
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« Reply #2 on: December 19, 2012, 04:29:26 PM »

Ah, this. If you are able to provide the documents they ask for, a proof of address and photo identity they will most likely and surely put your account back to normal.
I went through this process and it went well, nothing to worry about if you can, as I said, provide the documents they asked for. It's just a security measure..
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jjohnson777
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« Reply #3 on: December 19, 2012, 04:31:49 PM »

Reason for it is they now UK company and UK has stricter rules.  On plus side bet due to it can now withdrawal/deposit via US banks.  Also ccs work so more should use them.  Know I got tired having to deposit there checks.
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AsaadSoft
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« Reply #4 on: December 19, 2012, 04:45:14 PM »

Ah, this. If you are able to provide the documents they ask for, a proof of address and photo identity they will most likely and surely put your account back to normal.
I went through this process and it went well, nothing to worry about if you can, as I said, provide the documents they asked for. It's just a security measure..

account alredy verified with documents



 no idea no idea
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luxbux
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« Reply #5 on: December 19, 2012, 04:47:22 PM »

Are you sure it's the right account? I don't know.. it's weird if you already submitted the documents.
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AsaadSoft
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« Reply #6 on: December 19, 2012, 05:02:12 PM »

Are you sure it's the right account? I don't know.. it's weird if you already submitted the documents.

the other account is verified with a credit card since more than a year

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AsaadSoft
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« Reply #7 on: December 19, 2012, 05:05:26 PM »

You must of ignored the emails they sent (understandable so many fake emails going around).  I did not as the one I got had bank account numbers so had to be from Payza.  So far they asked me and Northowl send documents.  Once do should be ok.

i sent documents and they didn't accept the address proof becuz i send them an internet bill with the name of my father as i don't have any address statement with my name, i don't live in my own home no idea

what do you mean by ignored emails they sent!! ? Roll Eyes

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luxbux
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« Reply #8 on: December 19, 2012, 05:29:39 PM »

i sent documents and they didn't accept the address proof becuz i send them an internet bill with the name of my father as i don't have any address statement with my name, i don't live in my own home no idea

I see worried then you will somehow need to find a way to have your full name and address on a document. Do you receive bank statements? Anything?
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AsaadSoft
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« Reply #9 on: December 19, 2012, 07:51:21 PM »

I see worried then you will somehow need to find a way to have your full name and address on a document. Do you receive bank statements? Anything?

no i don't have any statement like this Sad and the problem is that address proof was accepted by them before and they verified my account with it, why they refuse it now no idea
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ptcnetwork
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« Reply #10 on: December 19, 2012, 08:07:45 PM »

Do You have both personal Starter A/cs ?  smug
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AsaadSoft
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« Reply #11 on: December 19, 2012, 08:48:59 PM »

Do You have both personal Starter A/cs ?  smug

i know this is violating their tos & rules big grin
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ptcnetwork
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« Reply #12 on: December 19, 2012, 09:00:40 PM »

i know this is violating their tos & rules big grin

What PayZa Said about More Than one PayZa A/c   See here  : http://www.emoneyspace.com/forum/index.php/topic,260125.msg2470924.html

PayZa Support Staff Reply : Payza members can have one Personal Starter account and unlimited Personal Pro or Business accounts. However, if you have more than one business/company, you can still manage each of them in a single Payza account using the business profiles tool, available only to Business account holders. If you feel that it is more convenient to have multiple Business accounts, you are free to do so.

& IF You know It's against TOS then you got your Answer Why Your Both A/cs on Hold  smug
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AsaadSoft
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« Reply #13 on: December 19, 2012, 09:05:50 PM »

i mean i know it's against tos i'm not stupid to do it odd

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ptcnetwork
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« Reply #14 on: December 19, 2012, 09:14:05 PM »

i mean i know it's against tos i'm not stupid to do it odd



asaad022000@gmail.com is that your 2nd PayZa a/c ?  smug
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